Pet Paradise Winter Garden

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4.3

( 8 reviews )

Veterinarians, Pet Boarding

Open 06:30 AM - 07:00 PM See Hours

1175 Tomyn Blvd, Winter Garden, FL 34787, United States

+1473 7807-50.

Pet Paradise Winter Garden is a well-established brand that provides top-notch pet care services in Winter Garden. With a prime location and a reputation for excellence, Pet Paradise is the go-to destination for pet owners looking for a safe and enjoyable environment for their furry friends. The brand prides itself on offering a range of services such as daycare, day camp, and resort-style accommodations, ensuring that every pet's unique needs are met. With a team of trained and dedicated staff members, Pet Paradise Winter Garden goes above and beyond to create a comfortable and enriching experience for all pets in their care. The brand also utilizes state-of-the-art technology, including webcams and report cards, to keep pet owners connected and informed about their pets' experiences. At Pet Paradise Winter Garden, pets are treated like family, guaranteeing peace of mind for both pet owners and their beloved companions.

Reviews

4.3/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Mj dimitriou

March 22, 2024

I have no complains regarding Mollie the trainer, but I would never recommend pet paradise to anybody. It's nothing like they tell you how it is. My dog was kept loocked because their staff is not trainer certified, so what's the point of me leaving my dog with them? Besides, my dog got sick there and they didn't notify me. Seems the last thing they care is about the dogs. They look like they are taking as many dogs as they can, and when I visited my dog the smell was terrible and the place had a very strong smell too. Seems the staff is more trained to treat the pet owner to convince you the dogs are treated well than trained to actually care about the dogs.

Mr. pencilvester

March 22, 2024

I would not I repeat, I would not let my dog be groomed there ever again might as well went to a butcher. Shame on them for not reading the notes. This is the third time this happened,they try to make it up with giving us credits, but at the end shame on me for going back there.we asked to not touch her head. BTW it was a mini groom so it should have not been cut anyway.

Jered grubb

March 22, 2024

Amazing team and place. They really make your furbabies feel special and take great care of them. Shout out to Casey and Gabby!!!

Dawn lehr

March 22, 2024

My “Charlie” has been here threetimes for day camp and he loves it!! The staff here is really great. I will be boarding Charlie here for 12 days while we visit my son in Ireland (02/09/2023- 02/21/2023) Hopefully I will be able to watch him on camera and I will be getting messages and pictures . Charlie is only 1 year old but he is my shadow my best friend he is a great dog. For me to leave him at Pet Paradise for that long, you know I have to trust the facility and staff. I truly believe he will be in good hands Yes I am an over protective DAD!!

James webb

March 22, 2024

After spending $700+ for boarding we are very disappointed in the quality of service. Did not follow directions well, they literally soaked everything we left them; harnesses, leashes, even bags of food. We expected the dogs to smell a bit when we picked them up, but they smelled rancid. The drop off staff were rude and pick up took an excessive amount of time. For spending over $700 this feels like another company that has grown too big and focuses more on the margins than the service. They’ve missed the opportunity for efficiencies and service that would have easily made us lifetime customers. Be sure to take a tour and do your research before boarding.

Dj powell

March 22, 2024

Made a reservation for Day Camp and drove 40 minutes to the facility since we would be having a day in Orlando. Upon arrival the facility would not accept dog's medical records since the chart was hand written from the Humane Society he was adopted from. The records were on Letterheaded with the shelters information and his rabies certificate matched stating he was a Humane Society dog. They had asked me to email the records over which was forwarded from the shelter's email address directly. The same records have worked for him to go to board and train, this vet, and other facilities.

Ken koos

March 22, 2024

My dog had allergies they fixed him right up. He's feeling much better. My parents brought him and told me this place was very fancy.

Haris latsoudis

March 22, 2024

I brought my previous dog here before she passed away and loved it! Over a year later, we got a puppy and decided to bring her there as well. We did not have the same experience. Our 4 month old America Bulldog is a rambunctious puppy, full of energy and excitement which is why we wanted to bring her to doggy day care. She was placed with the smaller dogs (she was under 20lbs) but they moved her to the medium dogs because she was too energetic. She was too hyper for the medium dogs as well and ended up getting bit and was punctured on the top of her head. They brought her to the internal vet and then charged us $140. It wasn’t until after the visit, they called us to inform us. Our dog was bit, and WE were charged for the visit. Unfortunately, we will not be returning to Pet Paradise and found better care at other local locations.